Introduction
Proxima LLC ("Proxima," "we," "us," or "our") operates the Proxima platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
By using Proxima, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
Information We Collect
Information You Provide
- Account Information: Email address, phone number, name, and profile details when you sign up
- Waitlist Information: Email address when you join our waitlist
- Authentication Data: Information from third-party login providers (Apple, Google, Meta) if you choose to sign in with these services
- User Content: Event details, organization information, and other content you create on the platform
Information Collected Automatically
- Usage Data: How you interact with our services, features used, and actions taken
- Device Information: Browser type, operating system, device identifiers
- Analytics Data: We use PostHog, Google Analytics (GA4), Meta Pixel, and TikTok Pixel to understand how users engage with our services
How We Use Your Information
- To provide, maintain, and improve our services
- To process your waitlist registration and send relevant updates
- To authenticate your account and enable login functionality
- To send transactional communications (confirmations, updates, alerts)
- To analyze usage patterns and improve user experience
- To provide AI-assisted features (see AI section below)
- To comply with legal obligations
Artificial Intelligence
Proxima uses artificial intelligence to enhance your experience. This includes:
- Smart Suggestions: AI-powered recommendations for events, scheduling, and coordination
- Content Assistance: AI may help generate or improve event descriptions and communications
- Data Analysis: AI assists in analyzing event data to provide insights
- AI Companion Features: Interactive AI assistance for event management tasks
You may have the option to select your preferred AI model through our platform. AI providers may include services integrated via Vercel and Convex AI capabilities. Your data processed by AI features is subject to this privacy policy and the respective AI provider's policies.
Cookies and Tracking
We use essential cookies required for the basic functionality of our services, such as authentication and security. We also use analytics cookies through our third-party analytics providers to understand how you use our services.
Third-Party Services
We work with third-party service providers to operate our platform:
- Vercel: Hosting and infrastructure
- Convex: Database and backend services
- Clerk: Authentication services
- Resend: Email communications
- Twilio: SMS notifications (when applicable)
- PostHog, Google Analytics, Meta, TikTok: Analytics and advertising
These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights regarding your personal information:
- Right to Know: You can request information about the personal data we collect, use, and disclose
- Right to Delete: You can request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You can opt out of the sale of your personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at support@proxima.fyi.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Age Restrictions
Proxima is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn we have collected information from someone under 18, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Proxima LLC
Email: support@proxima.fyi